At KCR Investments Ltd., protecting your privacy and confidentiality of your
personal information is important to us. As a provider of financial products,
the collection of our customers' personal information is required. Therefore,
we have an obligation to protect this information with fairness and with the
utmost respect. Each KCR Investments Ltd. employee or agent must abide by our
commitment to privacy in the handling of personal information.
What is Personal Information?
Personal information is information obtained by KCR Investments Ltd. and its
staff in connection with an applicants' credit information and obtained with
the consent of the client.
Why We Collect Information
Whenever KCR Investments Ltd. collects information about you, we will explain
how we intend to use it. We will limit the information we collect to what we
need for those purposes and we will use it only for those purposes. If we wish
to use your information for any other purpose we will obtain your consent.
KCR Investments Ltd. collects this information for the following purposes:
1. Provide mortgage brokering services to the client
2. Evaluating your application for financing, particularly with respect to the
credit worthiness
3. Evaluating your financial needs and determining which financial products
or related services may be of interest to you
Consent
Your knowledge and consent are required before we may collect, use or disclose
your personal information, except in special circumstances, such as during a
fraud investigation, an investigation by the police, or in situations otherwise
permitted by law.
We accept any of the following as your consent for our existing use and future
collection, use and disclosure of your personal information for the purposes
identified herein or in any document in which you expressly give your consent:
- Your receipt of this Personal Information Policy, unless you advise KCR Investments
Ltd., either orally or in writing, that you do not agree with the terms stated
in this Policy, and that you wish to opt out of all or portions of it;
- Your unrestricted provision of information to KCR Investments Ltd. either
directly or through licensed agents;
- Your express written or oral consent as obtained through a mortgage commitment,
a mortgage document or through an application process.
You may withdraw your consent at any time upon reasonable notice, subject to
legal or contractual restrictions.Please note that withdrawing your consent
may affect the ability of KCR Investments Ltd. to continue with the services
or products that you applied for.
Please contact our Privacy Officer at the following address to withdraw your
consent:
Privacy Officer, 1C Conestoga Drive, Unit 100, Brampton, Ontario L6Z 4N5 (905)
840-4440.
You will be giving us your consent for the collection, use and disclosure of
personal information as provided in this Policy for the purposes identified
herein, unless otherwise stated by you.
Limiting Collection of Information
Information will be collected by KCR Investments Ltd. by fair and lawful means.
The personal information collected by us will be limited to that which is necessary
for the purposes identified to you by us.
Limiting Use, Disclosure & Retention of Information
KCR Investments Ltd. will not disclose your personal information for purposes
other that those identified to you at the time of the consent was given. We
will also require your consent before using the information for purposes other
than the original application.
The information will be kept only for the time it is required for the purposes
we describe and for a reasonable length of time thereafter in case we need to
meet any potential obligations or legal or governmental requirements. The personal
information will be destroyed or made anonymous once your personal information
is no longer required.
Accuracy of Information
The personal information should be based on accurate and timely information
and all decisions are based on this. We rely on you to disclose all material
information and to inform us of any important changes so that we may base are
decisions on accurate information.
Safeguarding your information
We will protect your information, whether in electronic or paper based format,
with strict safeguards and security measures, to protect it from unauthorized
access, disclosure or misuse. Our security measures are regularly audited to
ensure that they are properly administered and that they are effective and appropriate.
Provision of Access to Information
You may have access to the information provided to us about you within a reasonable
time, upon receipt of a written request and satisfactory identification. You
also have the right to know to whom your personal information has been disclosed,
except for the following: governmental body or service provider for routine
purposes or to a governmental body where that body has exercised a legal right
to obtain same.
A nominal fee for processing the request may be charged and advance notice of
said fee will be given in advance.
We may not provide access to personal information in some cases within our possession
or control for the possible reasons:
- it may threaten the life or security of another individual;
- would reveal confidential commercial information;
- personal information is protected by solicitor/client privilege;
- information was collected during the investigation of a legal matter or for
purposes related to the detection and prevention of fraud or cannot be disclosed
for other legal reasons
If your request for access for your personal information has been denied, we
will advise in writing the reason for the refusal.
Openness
KCR Investments Ltd. has prepared this plain language Private Policy, made
available to the public in electronic form at www.kcrmortgages.com
, to keep you informed.
You may feel free to contact us with any questions or concerns about your privacy
or our Privacy Policy. Please contact our Privacy Officer at the following address
and phone number:
KCR Investments Ltd. Privacy Officer
1C Conestoga Drive, Unit 100
Brampton, Ontario L6Z 4N5
(905) 840-4440